This policy may be changed at any time at MetaHeal’s discretion. If we should update this policy, we will post the updates to this page on our Website. This policy was revised August 4th, 2018.
Your privacy and security are very important and great lengths are taken to protect you. The entire site and all transactions are 100% secured using 256-bit SSL encryption.
Who do we contact?
MetaHeal only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our free newsletters or have purchased one of our products. Individuals who request more information or interact with explicit interest with ads or social media.
What information do we collect?
MetaHeal collects information in two categories:
1. Personally Identifiable Information (PII)
- name, e-mail address, gender – provided by you for registration to receive our free newsletters and courses
- name, e-mail, address, gender, phone and credit card information – provided by you when purchasing our products.
- demographic information – used to improve our marketing, products and services.
- site usage, view duration, actions – used to improve the quality of content and experience.
All such information is strictly protected and used only for delivering the content and products the user has signed up for or purchased, or for finding other people who may find our information valuable. This information is NEVER used for other purposes and is NEVER shared with or sold to 3rd parties for their own use.
Software and services are used to aggregate and track user information. These tools, such as Google Analytics, store and track this information as part of the service off-site. The companies we use share strict privacy standards as us and go to great lengths to protect any data.
A note about demographic information:
We use online information providers that help us better understand people visiting our sites and advertise to those who find our content relevant. We may share PII with such companies provided that they have explicit policies do not share our data with any other parties and solely for the purpose of helping us understand our customers better. This technique is also called “database marketing”. It is practiced by virtually every US corporation. Every US consumer can assume that there is a fair amount of available data about them, including personal data such as buying preferences and education level.
There is no central “opt out” place that we are aware of. There are efforts underway to reach a standard that would apply automatically based on browser settings.
Regardless of the state of privacy as a whole, you can avoid us finding out extra demographic information about you by disabling cookies or enabling “incognito” or “private” browsing modes. Note this WILL cause issues with site usage and experience.
2. Anonymous Usage History (non PII)
This information is strictly limited to the history of activities that the user engaged in while on our site. it does NOT include any personally identifiable information (PII).
For example, the string “sub+customer” in a cookie (see below for what cookies are) might indicate that you are both a subscriber AND a customer.
The purpose of this information is to improve your experience.
For example, by storing the fact that you are already a subscriber, we do not need to bother you with an irrelevant subscriber box.
Similarly, by noting that you are a customer, we can “bookmark” the last video frames you watched in our member area and remind you of this the next time you visit.
There is a small subset of this history that we use with 3rd parties, such as Google, for the purpose of measuring and improving the efficacy of advertising campaigns.
Some of these third parties, aggregate such information across many websites. This allows them to identify users who are more likely to be interested in specific offerings like fashion, sports, education and so on.
As an Internet user, you may experience the results of such aggregation by noticing how the ads displayed on Google, for example, better match your interests (the optimistic scenario), or at least more closely match a website that you recently visited.
Whether you find this annoying and spooky or helpful and relevant, or perhaps both, you are in good company. This area of Internet advertising is new and controversial. The tradeoff between privacy vs. commercial efficiency has a long history, for example, the “Do not call” list.
In any event, it is likely that either the government or the industry will adopt some form of “opt out” capability in the future to address these concerns.
What are cookies and how do we use them?
Cookies: Like many other commercial sites, our site utilizes standard technologies called “cookies” and clear GIFs to collect information about how our Site is used. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. A cookie cannot pass on a computer virus or capture any of the Personally Identifiable Information.
How do we store your email information?
Your email information (email address, first name, purchase history, etc.) is stored at the list server that delivers MetaHeal newsletters. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive MetaHeal’s newsletters. These are secure and not accessible to anyone other than administrators.
All of the newsletters that are sent to you by MetaHeal include an unsubscribe link in them. You can remove yourself at any time from our newsletters by unsubscribing at the link provided at the end of each email.
If you have purchased or opted in any of our downloads or programs, you will continue to receive mailings related to your purchase. If you are an affiliate or joint venture partner, then you will continue to receive mailings related to our affiliate program. If you would like to be removed from any of these mailings, you can instantly opt out, or please contact us and we can assist you.